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Job Summary: We are seeking a professional to manage and expand a client portfolio, carrying out customized commercial actions and advising on financial solutions. Key Highlights: 1. Develop your career at a global company with 160+ years of history 2. Work in multidisciplinary and diverse teams 3. Promote responsible and inclusive banking **Do you want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries, serving over 80 million customers. We are over 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What Are We Looking For?** 1. Manage your current client portfolio, aiming to increase client engagement and profitability through customized commercial actions, such as planned and structured visits. 2. Expand your portfolio by acquiring potential clients, adhering to the Bank's defined criteria. 3. Retain within your personalized portfolio clients, Legal Entities (SMEs), and Business Individuals located within your area of influence. 4. Manage assigned target segments within the area of influence of your branch. 5. Conduct direct, personal management with actual and potential clients in your area. 6. Plan and carry out portfolio management, proposal development and presentation, overdue account management, as well as registration and organization of the corresponding client database and files, keeping them updated with high-quality documentation/information. 7. Plan your commercial activities—supported by available tools—in coordination with the Branch Manager, enabling efficient management of your assigned client portfolio and acquisition of potential clients. 8. Maintain constant coordination with the Branch Manager regarding external management activities. 9. Proactively manage each client (current or potential) through planned and structured visits to identify their needs, anticipate proposals, and/or advise on solution alternatives. 10. Implement commercial actions within your segments—whether centrally designed or self-initiated—within your assigned branch’s area of influence, aiming to increase the number of clients and generate new business through previously planned visits under the Environmental Kit coverage scheme. 11. Provide comprehensive client service, maintaining an ongoing commitment to service quality and incorporating clients into alternative channels. 12. Deliver comprehensive service, including certain contracting, front-office, and operational tasks (including those related to digitalization and migration). 13. Base your actions on the objectives and activities outlined in the Personal Management Plan, prepared monthly by the Branch Manager. 14. Maintain continuous awareness of the status, evolution, quality, and opportunities of your assigned portfolio, using available tools. 15. Having quantitative and qualitative knowledge of each client in your portfolio is vital for appropriate management; therefore, updating client information is continuous and prioritized in every interaction. 16. Continuously monitor the active risk of your portfolio clients, acting preventively upon risk alerts and proactively addressing potential deterioration in portfolio risk quality, supported by relevant tools. 17. Continuously manage overdue risk for your portfolio clients to plan and execute necessary recovery actions. 18. Adequately track the Personal Management Plan (PPG) regarding assigned objectives and activities, implementing required corrective actions and adjustments in coordination with the Branch Manager. 19. Attend meetings scheduled by the Branch Manager, actively participating to achieve set goals and foster internal synergies among the branch’s management team. 20. Report to the team during meetings on issues identified in your management work, key market developments, client needs, etc. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to all. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We cultivate a collaborative and inclusive work environment that enables each person to showcase their best self. **Our Values** -------------------- **Our values define our identity** and serve as the driving force that enables us to fulfill our purpose and guide all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by local labor and immigration regulations or applicable professional regulations for the position in that country. In the event you are selected as the final candidate, BBVA may assist you in processing the corresponding permit/visa, provided that if, for any reason (i.) the relevant visa and/or work permit and/or residence permit is not issued, or (ii.) any other requirements mandated by local labor and/or immigration and/or professional regulations applicable to performing the position in that country are not met, regrettably you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate so when applying for the position.
