Description
Job Summary:
We are seeking a Customer Service Advisor for Partner Service, a key role in ensuring an optimal customer experience and managing incidents for our customers.
Key Highlights:
1. Key role in customer service and incident management
2. Collaboration in developing continuous improvement strategies
3. Contributes to a company that values teamwork and excellence
We are looking for a Customer Service Advisor to join **Partner Service**. Your role will be essential in delivering an optimal experience to our customers.
**Responsibilities:**
* Receiving and contacting customers with fixed service within 0–30 days from activation.
* Handling and managing incidents or requests related to the operator.
* Collaborating in developing continuous improvement strategies.
**Work Schedules:**
Monday to Sunday (rotating days off)
***Full time (7 hrs 30min \+ 45min break)***
* 12:00 pm to 8:15 pm
* 1:00 pm to 9:15 pm
* 2:00 pm to 10:15 pm
* 3:00 pm to 11:15 pm
**Semi full (6 hours)**
* 1:00 pm to 7:00 pm
* 2:00 pm to 8:00 pm
* 3:00 pm to 9:00 pm
* 4:00 pm to 10:00 pm
* 5:00 pm to 11:00 pm
* 6:00 pm to 12:00 pm
**Part time (4 hours)**
* 1:00 pm to 5:00 pm
* 2:00 pm to 6:00 pm
* 3:00 pm to 7:00 pm
* 4:00 pm to 8:00 pm
* 5:00 pm to 9:00 pm
* 6:00 pm to 10:00 pm
**Benefits:**
* Fixed salary
* Full payroll registration
* Variable bonus
* Welcome bonus
* Perfect attendance bonus
* Mobility bonus
Join Partner Service and contribute to a company that values teamwork and excellence in customer service!
Salary: S/.1,130\.00 \- S/.1,800\.00 per month
Workplace: On-site employment