Customer Service Hostess

Description

Job Summary: We are seeking a committed Customer Service Advisor to provide safe and high-quality taxi services at the new Jorge Chávez International Airport. Key Highlights: 1. Provide safe, orderly, and high-quality service. 2. Collaborate as a team to deliver a memorable experience. 3. Demonstrate a service-oriented attitude and the ability to handle high-pressure situations. At ***Directo***, we operate the official taxi service at the new Jorge Chávez International Airport. We are passionate about delivering safe, orderly, and high-quality service, supported by a dedicated, friendly, and customer-focused team. We believe in teamwork and in jointly building an experience that leaves a lasting impression on every journey. **What do you need to apply for this position?** * Completed secondary education or technical studies. * 1\-2 years of experience in customer service, sales, or similar roles. * Reside in areas near the airport (Callao, San Martín de Porres, Los Olivos). * Clear and empathetic communication skills, a service-oriented attitude, and the ability to remain calm and effectively resolve high-pressure situations. * Languages: English (desirable). * Availability to work outdoors, 6 days per week, 8-hour daily shifts, with rotating days off. **What do we offer?** * Base salary of S/1200 \+ Family Allowance S/113 \+ Mobility Bonus S/100 \+ Working Condition Bonus S/200 * Formal employment registration from day one, including all statutory benefits. **Available Shift** * **Night:** 10 PM to 7 AM (Night shift bonus S/326\) **What will be your responsibilities?** 1\. Greet passengers and offer authorized taxi services. 2\. Provide clear and accurate information regarding taxi fares. 3\. Record sales in our system. 4\. Process payments, handling cash (soles and US dollars), POS, Yape, and Plin. 5\. Address passenger inquiries and handle minor operational incidents. Employment Type: Full-time Salary: S/.1,613.00 per month Application Question(s): * In which district do you live? * How many years of experience do you have working at a cash register? * Are you available to work at the airport during the night shift from 10:00 PM to 7:00 AM? Work Location: On-site employment