Job Summary: We are seeking a technical support specialist to implement, maintain, and resolve incidents in computer systems, with a commitment to innovation and customer service. Key Highlights: 1. Be part of a team committed to innovation. 2. Professional development in the IT field. 3. Technical incident response and resolution. Do you have experience providing technical support and wish to further develop your career in the IT field? This is your opportunity to join a team committed to innovation. Requirements: Technical or professional education in Computing, Systems, Informatics, or related fields. Prior experience in technical support (minimum 6 months; 1 year preferred in IT support, maintenance, networks, servers, DVRs). Knowledge of hardware and software installation, maintenance, and configuration. Strong communication, organizational, and customer-oriented skills. Availability to conduct on-site visits to clients. Responsibilities: Implement and maintain computer equipment and systems. Respond to, manage, and resolve technical incidents via the Help Desk. Conduct on-site visits to client facilities when remote support is insufficient. Supervise and verify proper installation of new devices or equipment. Deliver in-person training on the proper use of tools and systems. Prepare post-visit technical reports detailing the initial and final status of equipment. Perform preventive and corrective maintenance at offices and service locations. Document all technical interventions for control, auditing, and tracking purposes. Benefits: Formal employment registration from day one, including all statutory benefits. Mid-year and year-end bonuses. Compulsory Savings Fund (CTS). Vacation days. Half-day off on your birthday. Working hours: Monday to Friday, 8:00 AM to 6:00 PM. Position type: Full-time. Salary: S/.1,500.00 – S/.1,800.00 per month. Workplace: On-site employment.
María García
Indeed · HR
María García
Indeed · HR
