Job Summary: We are seeking an experienced Telephone Collection Operator with expertise in debt management, negotiation, and the effective closure of payment commitments, focused on achieving targets. Key Highlights: 1. Excellent work environment 2. Ability to work under pressure with high performance expectations 3. Results-oriented, effective communication and teamwork We are a call center specialized in telephone management, currently seeking experienced Telephone Collection Operators in debt management. The position requires knowledge of the collection process, telephone negotiation skills, the ability to effectively close payment commitments, and a strong focus on target achievement. Collection Advisor – Delinquency Management Job Profile: * Completed secondary education. * Minimum 6 months’ experience in collections; experience with Esika, Unique or similar portfolios is mandatory. * Basic-level Excel proficiency. * Ability to work under pressure, with high performance expectations and target compliance. * Results-oriented, effective communication and teamwork. Responsibilities: * Conduct telephone collection activities on assigned portfolio, ensuring daily and monthly objectives are met. * Follow up on payment commitments until their effective closure. * Prepare and submit daily activity reports. * Coordinate with the team to ensure individual and group target achievement. Benefits: * Base salary + unlimited performance-based bonuses. * Working hours: Monday to Friday, 8:00 a.m. to 6:30 p.m. * Days off: Saturdays, Sundays and holidays. * Remote work option available starting from the second month (subject to evaluation). * Excellent work environment ________________________________________________________________________ Only candidates with the required experience will be considered. Job Type: Full-time Salary: S/.1,130.00 per month Work Location: On-site employment