Description
Job Summary:
We are seeking a Commercial Advisor to manage prospective and existing customers, develop demand, close sales, and ensure the smooth operation of the branch within a storage company.
Key Responsibilities:
1. Comprehensive customer management and sales development.
2. Customer portfolio retention and maintenance of service levels.
3. Timely and effective handling of customer inquiries and issues.
Our client, a leading company providing storage and warehousing services, is seeking the following profile:
**REQUIREMENTS:**
* Completed or incomplete Technical and/or University degree
* Over 2 years of experience in sales roles with a focus on direct face-to-face customer sales, including telephone sales
* Experience in mixed-format sales (telephone + face-to-face) within real estate, automotive, or service sectors
* Experience selling to both corporate clients and individuals
* Intermediate-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Experience managing customer files, manuals, forms, and contracts
* Ability to understand sales reports
**RESPONSIBILITIES:**
* Attend to prospective customers (individuals and companies) via face-to-face or telephone channels who have expressed interest in the company’s services, to understand their needs, schedule appointments to showcase service benefits, provide quotations, follow up on commercial proposals, and achieve sales closure.
* Develop plans to generate demand for new customers within the branch or local area’s zone of influence.
* Properly document and systematize customer onboarding and offboarding processes according to internal policies.
* Retain and maintain the existing customer portfolio.
* Keep delinquency rates under control.
* Ensure proper branch operations and service levels, and promptly alert corrective measures.
* Handle customer inquiries or issues promptly, courteously, and effectively, attending to all customers with speed and professionalism.
* Keep the Customer Relationship Management (CRM) system up to date.
* Prepare, organize, and present reports in a timely and accurate manner.
* Open and close the branch’s commercial office.
* Support the administrative department as requested in updating key operational processes.
**BENEFITS**
* Formal employment registration — Statutory benefits.
* Career development path.
* Commissions.
**WORKING HOURS:** Monday to Saturday (48 hours per week)
**WORK LOCATION:** Surco (Primavera) and Javier Prado (La Victoria)
**Send updated CV to: cv(arroba)selekto\-rrhh.com**, specifying in the subject line: Commercial Advisor. Please clearly indicate your salary expectations.
Salary: S/.1\.00 per month
Work Location: On-site employment