Description
Job Summary:
Fioris is seeking a Customer Service, Sales, and Digital Marketing Executive to manage orders, resolve inquiries, and support marketing strategies.
Key Highlights:
1. Collaborate in a family-oriented environment with a touch of tradition.
2. Order management and direct customer service.
3. Support for digital marketing and product promotion.
**Fioris is a family-owned business specializing in bakery, pastry, and café services; our expertise in delivering products infused with the flavor of family tradition makes us unique.**
**Join our team and become part of a family that celebrates collaboration among all members to deliver an enhanced customer experience!**
**Salary: To be discussed based on experience.**
**Position: Customer Service, Sales, and Digital Marketing Executive**
**Main Responsibilities:**
* Manage and process orders via WhatsApp, social media (Facebook, Instagram), and phone calls.
* Provide direct customer service and resolve customer inquiries.
* Support digital marketing strategies and product promotion.
**Requirements:**
* Prior experience in customer service or *call center* roles.
* Basic to intermediate knowledge of digital marketing and social media management.
* Strong communication and persuasion skills (sales).
Workplace: On-site employment