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100% Remote Call Center

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Apex América is seeking Customer Service Advisors with cross-selling skills to serve WOM Chile customers by providing information and resolving inquiries. Key Highlights: 1. Customer service and cross-selling 2. Resolution of inquiries and requests 3. Compliance with quality and productivity indicators **Apex América** is looking for Customer Service Advisor(s) \+ Cross-Selling for the **WOM Chile** campaign, in a 100% remote modality. Responsibilities * Answer calls from WOM Chile customers. * Provide information about plans, services, devices, and billing. * Resolve customer inquiries and requests promptly. * Record each interaction in the system. * Identify opportunities to offer additional products or services (Cross-Selling). * Meet quality and productivity indicators. Requirements * Reside in Lima or Callao. * Have a laptop or PC with at least an Intel Core i5 (or equivalent) processor and 8 GB RAM. * Availability to work in a 100% remote modality. Schedule * Monday to Sunday, 1:00 p.m. to 10:00 p.m. * One rotating day off. Benefits * Fixed salary * Performance bonus * Attendance bonus * Unlimited commissions starting from the first sale. * Full payroll registration from day one. * Referral bonus. * Corporate agreements and discounts. * Activations, contests, and prizes. * Birthday gift. * Career path. * Paid training. If you have call center experience and wish to join a team offering growth opportunities, apply now and participate in our selection process. Workplace: Remote employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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