Job Summary: We are seeking a professional with experience in customer service and sales, possessing charisma and initiative to guide and acquire customers by identifying their needs and offering solutions in the mobility sector. Key Highlights: 1. In-person customer service experience 2. Charisma, initiative, and ease in interacting with customers 3. Ability to identify needs and offer solutions At **Directo**, we are transforming mobility in Lima with a focus on safety, trust, and experience. We are the official mobility provider for Jorge Chávez International Airport and for the most important shopping malls and companies in Lima. **What We Require:** * Experience in **in-person customer service**. * Experience in **sales, customer acquisition, or commercial advisory** (preferred). * Strong verbal communication skills and service orientation. * **Charisma, initiative, and ease in interacting with customers.** * Ability to identify needs and offer solutions. * Intermediate-level proficiency in **Excel/Office**. **Work Modality:** * Monday to Friday \- 2 remote days * 9 AM\-6 PM **Responsibilities:** * Attend to and guide customers and potential customers both in person and via digital channels. * Identify customer needs and provide information about Directo’s services. * Carry out customer acquisition and follow-up activities. * Register and update customer and prospect information. * Manage documentation and maintain updated records. * Prepare reports and monitor key performance indicators for customer service and acquisition. Good luck! Salary: Starting from S/.1,600\.00 per month Application Question(s): * Indicate your district of residence. * Briefly tell us about your experience in customer service and/or customer acquisition. Specify the types of customers you served and your main responsibilities. Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
