Patient Care Advisor (Surco)

Description

Job Summary: We are seeking a Commercial and Patient Care Advisor to schedule medical appointments, provide information, and guide patients in a Call & Contact Center. Key Highlights: 1. Customer service and/or sales experience valued. 2. Service-oriented attitude and customer focus. We are looking for you! T-Comunica is a Call & Contact Center with over 15 years of experience in Customer Service, and we are seeking talents like you for the position of **Commercial and Patient Care Advisor**, to handle the telephone center of a renowned clinic network. Your responsibilities will include scheduling medical appointments, providing information, and guiding patients. **Requirements:** * Technical or university studies (in progress, incomplete, or completed), preferably in health-related fields. * Minimum 6 months of customer service and/or sales experience via Call Center or in-person. * Basic MS Excel (Mandatory). * **Availability to work in the district of SURCO.** * Communication skills at all levels, verbal fluency, and strong spelling and writing ability. * Service-oriented attitude and customer focus. **We Offer:** * Compensation: Base S/. 1130 + S/. 150 Performance Bonus + Commissions * Fixed schedule Monday to Saturday (48 hours per week) * **Fixed day off (Sunday)** * Hybrid work arrangement * Short, paid training sessions counted as working days * Immediate payroll enrollment * Statutory Life Insurance * Referral bonuses * Timely payments * Excellent work environment and job stability * Growth opportunities Salary: S/.1,200.00 - S/.1,500.00 per month Application Questions: * What are your salary expectations? * What is your availability for working hours?: A) Until 6 PM at the latest B) Until 7 PM at the latest C) Until 8 PM at the latest D) Full availability * Can you work in SURCO? Reference: Primavera Avenue Work Location: Hybrid in Surco, Lima