Description
Job Summary:
A professional focused on customer service and commercial management in the Telecommunications sector, coordinating operations and expanding the corporate client portfolio.
Key Responsibilities:
1. Manages and expands the corporate client portfolio.
2. Coordinates operations and logistics for technical services.
3. Resolves incidents and ensures customer satisfaction.
**Are you seeking growth in the Telecommunications and Technology Services sector?** We are looking for a professional focused on customer service and commercial management to serve as the liaison between our operations and corporate clients.
YOUR PRIMARY MISSION:
* **Management & Growth:** Acquire new clients and expand the current portfolio (*upselling*).
* **Operational Coordination:** Coordinate with Operations and Logistics for scheduling technical services, personnel, and materials.
* **Commercial & Administrative Follow-up:** Prepare quotations, track billing/collections, and manage document closure (acceptance certificates).
* **Incident Resolution:** Resolve complaints and ensure maximum customer satisfaction.
KEY REQUIREMENTS:
* **Education:** Technical or university degree in **Administration, Marketing, Industrial Engineering**, or related fields.
* **Experience:** **1–2 years** of B2B customer service, account management, or corporate sales experience.
* **Desirable:** Prior experience in **Telecommunications, Electronic Security, or Technology Services**.
* **Competencies:** Customer orientation, proactivity, organization, and excellent communication skills.
BENEFITS:
* **Payroll enrollment** from day one.
* **Professional development:** Ongoing training and a clear career path.
* **Work modality:** On-site work in an excellent working environment.
Send your CV to \+51 924 233 720 or to analista.recursoshumanos@selectecperu.net
Salary: Starting from S/.1,400\.00 per month
Work Location: On-site employment