BACK OFFICE - CALLAO

Description

Job Summary: Monitor and track deliveries, handle customer inquiries, report incidents, manage scheduling closures, and seek continuous improvements. Key Highlights: 1. Constant attention to customer inquiries 2. Real-time incident reporting 3. Opportunities for continuous process improvement **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure efficient and timely delivery. * Provide consistent responses and support for customer inquiries. * Report problems and incidents encountered during daily routes in real time. * Perform scheduling closure and settlement, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields * Intermediate or advanced Excel skills * Knowledge of operational processes * Minimum 1 year of experience in a similar role **BENEFITS:** * Competitive market-aligned salary * Timely payments ***(mid-month and month-end)*** * Career development path Salary: S/.1,200\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please specify company) * What is your salary expectation? * What is your availability to start working? * Please provide an updated contact number: Work Location: On-site employment