Description
Job Summary:
We are seeking a logistics professional to monitor and track deliveries, handle customer inquiries, report incidents, and optimize processes to improve service.
Key Highlights:
1. Efficient delivery monitoring and customer service.
2. Continuous improvement opportunities in operational processes.
3. Professional career path.
**RESPONSIBILITIES:**
* Monitor and track SENs in provinces to ensure efficient and timely deliveries.
* Provide consistent responses and support for customer inquiries.
* Report problems and incidents encountered during daily routes in real time.
* Perform scheduling closure and settlement, sharing the final status of daily deliveries.
* Identify continuous improvement opportunities in processes to optimize customer service.
* Perform other duties as assigned by management.
**REQUIREMENTS:**
* Technical or university degree in Logistics or related fields.
* Knowledge of monitoring or GPS platforms ***(desirable)***
* Intermediate or advanced Excel skills.
* Understanding of operational processes.
* Minimum 1 year of experience in a similar role.
**BENEFITS:**
* Competitive market-aligned salary.
* Timely payments ***(bi-weekly and end-of-month)***
* Career path.
Salary: S/.1,300\.00 \- S/.1,400\.00 per month
Application Question(s):
* What was your most recent back office experience? (Please specify company)
* What is your salary expectation?
* When are you available to start?
* Please provide an updated contact number:
Work Location: On-site employment