Position Summary: A professional focused on customer service and commercial management, serving as the liaison between operations and corporate clients in the Telecommunications sector. Key Highlights: 1. Corporate client portfolio acquisition and growth 2. Technical service coordination and commercial follow-up 3. Incident resolution and customer satisfaction **Are you seeking growth in the Telecommunications and Technology Services sector?** We are looking for a professional focused on customer service and commercial management to serve as the liaison between our operations and corporate clients. YOUR PRIMARY MISSION: * **Management & Growth:** Acquire new clients and expand the existing portfolio (*upselling*). * **Operational Coordination:** Coordinate with Operations and Logistics to schedule technical services, personnel, and materials. * **Commercial & Administrative Follow-up:** Prepare quotations, monitor billing/collections, and manage document closure (acceptance certificates). * **Incident Resolution:** Resolve complaints and ensure maximum customer satisfaction. KEY REQUIREMENTS: * **Education:** Technician or University graduate in **Administration, Marketing, Industrial Engineering**, or related fields. * **Experience:** **1 to 2 years** of B2B customer service, account management, or corporate sales experience. * **Desirable:** Prior experience in **Telecommunications, Electronic Security, or Technology Services**. * **Competencies:** Customer orientation, proactivity, organization, and excellent communication skills. BENEFITS: * **Payroll enrollment** from day one. * **Professional development:** Ongoing training and career path. * **Work modality:** On-site work in an excellent working environment. Salary: Starting at S/.1,500\.00 per month Workplace: On-site employment
María García
Indeed · HR
María García
Indeed · HR
