Collections Executive - Experienced

Description

Position Summary: We are seeking a committed Collections Executive with strong negotiation skills to efficiently manage the customer portfolio, conduct follow-ups, execute collection actions, and negotiate payment agreements. Key Highlights: 1. Efficient management of the customer portfolio and accounts receivable tracking. 2. Negotiation of payment commitments and customer advisory services. 3. Collaboration with Commercial and Administration departments for payment tracking. We are looking for a committed Collections Executive, results-oriented with excellent negotiation skills, to support us in the efficient management of our customer portfolio. MAIN RESPONSIBILITIES • Monitor the accounts receivable portfolio (current and overdue). • Execute preventive, administrative, and overdue collection actions. • Contact customers via telephone calls, WhatsApp, and email. • Apply collection strategies according to customer type and delinquency level. • Negotiate payment commitments and settlement agreements. • Analyze the delinquent portfolio and propose recovery strategies. • Maintain updated records of collection activities in the system or database. • Provide customers with advisory services regarding account statements and payment schedules. • Prepare weekly and monthly reports on the status of the portfolio. • Coordinate with Commercial and Administration departments for payment tracking. REQUIREMENTS • Technical graduate or currently enrolled/completed university studies in Accounting, Administration, Finance, Industrial Engineering, or related fields. • Minimum 1 year of experience. • Knowledge of collection strategies and techniques. • Proficiency in Microsoft Office at user level. • Prior experience in the real estate sector is desirable. • Experience with CRM or collection systems is desirable. KEY COMPETENCIES • Negotiation ability. • Effective communication. • Results orientation. • Organization and follow-up. • Proactivity and initiative. • Stress management and frustration tolerance. • Responsibility and integrity. WORKING CONDITIONS • Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m. / Biweekly Saturdays. • Modality: In-person. • Remuneration: S/ 1,400.00 • Formal employment registration (General Regime). -Requirements- Minimum education: University degree years of experience Keywords: executive, management, governance, regency, executive, managing, executive, collections, payment, collection