Job Summary: Provide operational and administrative support in donor enrollment processes and collections management, ensuring timely and reliable information registration for decision-making. Key Responsibilities: 1. Operational and administrative support in donor enrollment and collections. 2. Ensure timely and reliable information registration on platforms. 3. Contribute to area decision-making through reports. We are an international NGO with over 45 years of presence in Peru, dedicated to transforming the lives of girls, boys, and adolescents so they grow up protected and equipped with life skills. Inspired by our values, we work in 100 countries with 42,000 staff members, creating environments that provide opportunities for the most vulnerable children—even in the most remote locations. **Purpose of the Position:** Provide operational and administrative support in donor enrollment processes and collections management, ensuring timely, updated, and reliable information registration on payment platforms and the CRM. This position aims to guarantee accurate collection of contributions, tracking of donor status, and generation of useful and up-to-date collections reports, thereby contributing to improved area decision-making. **What Challenges Do We Have for You?** · Register new donors on the BCP payment platform and in the CRM (HubSpot); also ensure proper storage of physical and digital forms. · Update the CRM with payments processed via Niubiz, identifying authorized and rejected transactions, as well as reasons for rejection. · Update the donor database to identify payment status (current, delinquent, or recovery base), facilitating follow-up actions and portfolio improvement. · Process collections via BCP Automatic Debit, including preparing the telecredit file, registering payments in the CRM, sending the collection file to the Finance Department, and uploading payment responses (authorized and rejected). · Record and update requests for changes in the CRM and payment platforms, such as card updates, contribution amount increases, cancellations, etc. · Validate income received through other channels—including POS, payment gateways, digital wallets, one-time donations, corporate deposits, and others—ensuring record consistency. · Execute and coordinate the biweekly billing reconciliation for face-to-face (F2F) agencies, ensuring accuracy in payments and associated reports. **We Would Like You to Meet the Following Requirements:** · Bachelor’s degree or university graduate in Administration, Industrial Engineering, Economics, Marketing, Commercial Management, or related fields. · Minimum 2 years’ experience in collections tracking and data analysis (fundraising or payment management). · Prior experience handling collection platforms (e.g., Niubiz or BCP Automatic Debit) and CRM systems (preferably HubSpot) is desirable. · Experience managing databases and complying with control, validation, and indicator development processes. · Intermediate/advanced Excel proficiency (assessment will be administered). · Availability to work in Jesús María. **World Vision Offers You:** · Formal employment contract from day one. · Statutory life insurance. · Institutional benefits. · Training opportunities. · A pleasant working environment. **Recruitment & Selection Disclaimer** 1. World Vision is committed to protecting personal data; therefore, by applying to this vacancy, the applicant consents to providing their personal data to World Vision for purposes related to the recruitment and selection process to which they are applying. 2. World Vision maintains an inclusive hiring policy; accordingly, per Law No. 29973, General Law for Persons with Disabilities, this vacancy announcement is open to all qualified candidates. Employment Type: Full-time Salary: S/.2,400.00 – S/.2,800.00 per month Work Location: On-site employment