Position Summary: We are seeking a professional to manage and monitor customer accounts receivable, ensuring timely invoice collection and coordinating with internal departments. Key Responsibilities: 1. Manage invoice collections and monitor customer accounts receivable 2. Coordinate cross-departmentally to resolve cases 3. Develop skills in negotiation and customer service **Requirements:** * Technical or university degree in Administration, Accounting, Finance, or related fields. * Minimum 1 year of experience in collections departments within customs agencies. * Proficiency in the SINTAD system (not mandatory). * Intermediate-level Excel proficiency. * Strong oral and written communication skills. * Organized, responsible, and results-oriented. **Responsibilities:** * Conduct daily monitoring of customer accounts receivable with outstanding balances. * Contact customers via phone, email, or other means to manage overdue invoice collections. * Record and update payment information and payment commitments in the system. * Prepare collections reports and flag potential bad debt risks. * Coordinate with the accounting and commercial departments to resolve specific cases or complaints. * Assist in drafting collection letters and other related documents. **Competencies:** * Teamwork * Negotiation and customer service skills. * Ability to handle difficult situations with a customer-centric approach. Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 12:00 PM. Standard employment regime; payroll from day one. Position Type: Full-time, Permanent Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
