STUDENT SUPPORT ASSISTANT

Description

Job Summary: This position focuses on post-sales customer service, handling inquiries, complaints, and claims, as well as administrative and collection responsibilities. Key Responsibilities: 1. Post-sales student support and resolution of their needs 2. Collection management and administrative responsibilities 3. Handling of requests, complaints, and claims Duties: * Post\-sales student support: assistance, grades, certificates, faculty liaison, UGEL files, and other administrative tasks. * Handling of student requests, complaints, and claims. * Collection management. * Performing other duties assigned within the scope of this role. Address: Av. Argentina 4 6 0 LE 0 3 \- Cercado de Lima. Working Hours: * Monday to Friday, 9: 0 0am to 6: 0 0pm * Saturday, 4.5-hour shift (9am to 1: 3 0pm or 1: 3 0pm to 6pm) * Sunday, 9am to 6pm (2 Sundays per month) * One day off per week—Thursday or Friday if working on Sunday. Benefits * Salary: PEN 1 4 0 0 during probation period * 1 5 days of vacation * Bonus and CTS (for small enterprises) Salary: S/.1,400\.00 \- S/.1,500\.00 per month Work Location: On-site employment