BACK OFFICE - CALLAO

Description

Job Summary: Monitor and track customer service, manage daily incidents and reports, and pursue continuous improvement in logistics processes. Key Highlights: 1. Efficient and timely monitoring and tracking of deliveries. 2. Constant attention to customer inquiries and incident management. 3. Opportunities for continuous improvement in customer service processes. **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure efficient and timely delivery. * Provide consistent responses and support for customer inquiries. * Report problems and incidents encountered during daily routes in real time. * Close scheduling and settlement procedures, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields. * Intermediate or advanced Excel skills. * Knowledge of operational processes. * Minimum 1 year of experience in a similar role. **BENEFITS:** * Competitive market-aligned salary. * Timely payments ***(mid-month and month-end)***. * Career development path. Salary: S/.1,200\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please specify company) * What is your expected salary? * What is your availability to start work? * Please provide an updated contact number: Work Location: On-site employment