Job Summary: We are seeking a professional to monitor and track deliveries, handle customer inquiries, report incidents, and optimize logistics processes. Key Highlights: 1. Efficient monitoring and tracking of deliveries in provinces 2. Continuous attention to customer inquiries 3. Opportunities for continuous process improvement **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure efficient and timely delivery. * Provide prompt and consistent responses to customer inquiries. * Report problems and incidents encountered during daily routes in real time. * Perform scheduling closure and settlement, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields * Knowledge of monitoring platforms or GPS (preferred) * Intermediate or advanced Excel skills * Understanding of operational processes * Minimum 1 year of experience in a similar role **BENEFITS:** * Competitive market-aligned salary * Timely payments ***(mid-month and month-end)*** * Career development path Salary: S/.1,300\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please indicate company) * What is your salary expectation? * What is your availability to start working? * Please provide an updated contact number: Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
