Job Summary: We are seeking a Customer Service Assistant to provide comprehensive in-person after-sales support, from data validation and delivery coordination to customer satisfaction follow-up. Key Highlights: 1. Attentive and professional customer service and advice. 2. Management of customer databases and after-sales follow-up. 3. Preparation of satisfaction reports and delivery time reports. We seek a **Customer Service Assistant** who provides comprehensive in-person customer service support during the after-sales process, from data validation and delivery coordination to customer satisfaction follow-up. The position involves direct communication with customers at the store located in the district of **SANTIAGO DE SURCO.** **Main Responsibilities:** * Provide courteous and professional service and advice to customers. * Coordinate in-store deliveries, pickup points, and shipments to provinces. * Manage customer databases in Excel and CRM tools. * Conduct after-sales follow-up and resolve incidents in coordination with operations. * Prepare reports on satisfaction, delivery times, and complaints. **Requirements:** * Technical or university degree in Administration, Business, Marketing, or related fields. * Intermediate-level **Excel** proficiency. * Experience in customer service or commercial support. * Competencies: customer orientation, effective communication, organization, and proactivity. **Employment Type: RH** **WORK SCHEDULE: MONDAY TO FRIDAY, 9:00 AM TO 6:00 PM** Position Type: Full-time Salary: S/.1,700.00 - S/.1,800.00 per month Application Question(s): * Do you agree with the employment conditions? * Do you agree with the proposed salary range? * What is your expected salary? * What is your current remuneration? * Do you agree with 100% in-person work? * Do you have customer service experience? * Do you agree with the work schedule? Work Location: In-person employment