Job Summary: We are seeking a scheduling and appointment intake assistant with customer service experience to coordinate and manage patient appointments and communications at an integrated health center. Key Highlights: 1. Opportunity for personal and professional growth with continuous training 2. Motivating work environment 3. Timely payment We are the Paolo Valera Center, a company with 15 years of market experience delivering comprehensive healthcare services in general and specialized medicine, psychology, nutrition, as well as alternative and complementary medicine. We are looking for talents like you to join our great team. What we need from you: * Technical degree in administration, computing and information technology, technical degree in document management/archiving, or related fields. * Minimum 1 year of experience as a scheduling and/or appointment intake assistant, either via call center or in person, performing similar duties. * Experience in customer service, handling complaints and claims; call center experience is desirable. * Basic to intermediate proficiency in Google Drive and Microsoft Excel. * Healthcare industry experience is desirable. * Must reside in areas near San Miguel and Los Olivos districts. Your mission will be: * Attending to center patients via telephone calls and digital tools (WhatsApp, email, etc.). * Creating appointment, follow-up, treatment, and/or procedure schedules, providing this information along with corresponding reminders to patients. * Updating the patient database daily to ensure adherence to established timelines for patient scheduling. * Addressing patient inquiries through communication channels (WhatsApp groups, email, Google Drive, etc.) and in person, directing them to the appropriate departments. * Managing and organizing clinical records as needed: creation, updating, storage. What we offer you: * Opportunity to work in a continuously growing institution with 2 locations in Lima and 1 in the provinces. * Continuous training for your personal and professional development and career progression. * Motivating work environment. * Timely payment. * Market-competitive remuneration. * Payroll registration from day one (MYPE). Position Type: Full-time Application Question(s): * Academic background and degree obtained * Indicate customer service experience via call center * Indicate current mobile phone number * Indicate salary expectations * Indicate current district of residence. Experience: * Software: 1 year (Desirable) Work Location: On-site employment