Description
Job Summary:
We are seeking a professional to provide customer service, platform guidance, document verification, preparation of customs files, and SAP billing.
Key Highlights:
1. Customer service and guidance
2. Documentation and billing management
3. Opportunity for career development in international trade
**Special Responsibilities**
* Respond to customer inquiries.
* Provide guidance to customers on using the Extranet platform and other systems.
* Grant approval (Visto Bueno) for BLs after verifying documentation, endorsements, freight charges, and other requirements.
* Prepare customs correction files and coordinate their submission.
* Perform billing in SAP.
* Carry out other duties assigned by the Documentation and Customer Service Manager and the Customer Service Supervisor.
**Reporting Structure**
* Reports to the Customer Service Supervisor
* No direct reports.
**Minimum Requirements**
* Education: Higher Technical Education
* Desired experience: 1 year in similar positions
* Intermediate proficiency in Office (Excel, PowerPoint)
* Basic English language proficiency
* Prior experience in international trade areas, such as maritime agents, freight forwarders, customs brokers, or logistics operators.
**Competencies:**
* Technological adoption
* Action-oriented
* Collaboration
* Individual self-development
**Benefits:**
* 100% covered EPS health insurance
* Oncology insurance
* Birthday leave day
* Corporate discounts
Employment Type: Full-time
Salary: S/.1,500\.00 per month
Application Question(s):
* Please state your salary expectations.
* Do you have at least 1 year of experience in international trade companies, such as maritime agents, freight forwarders, customs brokers, or logistics operators?
Work Location: On-site employment