Description
Job Summary:
We are seeking talent to provide customer service and advisory for Claro corporate clients, handle inquiries efficiently, and promote products to deliver a high-quality service experience.
Key Highlights:
1. Customer service and advisory for Claro corporate clients
2. Efficient handling of customer inquiries and requests
3. Identification of sales opportunities and promotion of products
**MDY Customer Experience**, a leading multinational BPO services company with over 28 years of experience in the Telecommunications sector and presence across Latin America, is currently seeking **New Talent** to join **our team**.
**What Will Be Your Responsibilities?**
* Provide customer service and advisory to Claro’s corporate segment clients, delivering a high-quality service experience.
* Efficiently manage customer inquiries, requests, and requirements.
* Identify sales opportunities and promote products and services, driving cross-selling aligned with customer needs.
* Meet established quality, productivity, and sales performance indicators.
* Accurately record information and actions taken in the relevant systems.
What Are We Looking For?
* Must be at least 18 years old.
* Must have completed secondary education.
* Availability to work onsite in Callao (near Miguel Grau Stadium).
* Minimum 3 months of experience (formal or informal) in customer service, sales, or call center **(NOT EXCLUSIVE)**.
* Strong communication skills, customer orientation, and willingness to learn.
What Do We Offer?
* Fixed salary.
* Welcome bonus.
* Mobility bonus.
* Productivity bonus.
* Retention bonus at the 3rd and 6th month.
* Bi-weekly and end-of-month payments.
* Career development opportunities and career path.
* Free medical coverage for the employee and up to two family members.
* Free mental health program.
* Educational partnership programs.
* Corporate benefits and exclusive discounts with various brands.
Application
Interested candidates may contact **977 787 712** to begin their selection process (Ask for David More).
**At MDY Customer Experience, we promote equal opportunity and reject any act of discrimination during our recruitment and hiring processes.**
Salary: S/.1,130.00 \- S/.1,500.00 per month
Application Question(s):
* Please indicate your age and WhatsApp number.
* Updated email address.
Work Location: Onsite employment