Service Manager

Description

Position Summary: A reputable company is seeking a Service Manager to validate settlements, report projections, coordinate with clients, supervise progress, and ensure quality standards. Key Responsibilities: 1. Lead supervision and validation of services and technical staff 2. Ensure compliance with quality and safety standards 3. Coordinate with clients and support departments to ensure project continuity **WE ARE LOOKING FOR YOUR TALENT!** A reputable company is currently seeking a Service Manager. **Location: Callao** **Industry: Gas** **Responsibilities** * Validate settlements for completed services, ensuring accurate data representation and thereby avoiding cost overruns. * Report monthly service projections under your responsibility to the Planning and Control department, enabling management to make appropriate decisions. * Conduct regular meetings and coordination with client CALIDDA to address any needs arising during project execution. * Prepare service reports for your area using effectiveness and responsiveness indicators, ensuring optimal contract compliance without penalties. * Supervise daily progress and completion of work reported by technical staff, guaranteeing adherence to projected billing and commitments made to the client. * Lead and evaluate improvement opportunities and develop action plans to enhance quality, productivity, and safety in operations. * Review and approve purchase requests for materials, refills, equipment, and other operational necessities to ensure uninterrupted project execution without excessive costs. * Prepare reports related to monthly productivity-based bonuses for team members in your area, facilitating corresponding payments. * Coordinate with support departments (HR, Warehouse, IT, Legal, Procurement) to meet requirements emerging during project execution. * Verify that task assignments within your area are correctly registered in the system, ensuring timely control and tracking of operational activities. * Supervise and validate consolidation of time sheets for personnel and assigned units in your area, ensuring data accuracy for payroll processing. * Supervise and validate consolidation of services performed by subcontracted companies, ensuring information conformity for corresponding payment processing. * Conduct on-site supervision visits to verify compliance with established quality, safety, productivity, and schedule standards for service execution. * Ensure achievement of your managerial process indicator for the SIG system, reporting at the defined measurement frequency to maintain ISO certification. * Perform other duties inherent to this position as assigned by your direct management, contributing to achievement of departmental and organizational objectives. **What We Are Looking For?** * 3 years of experience in similar service management roles. * Bachelor's degree in Electrical Engineering, Electromechanical Engineering, Industrial Engineering, or related fields. **Benefits of Joining Our Team:** * Formal employment registration. * Job stability. * Career development path. * Training programs. * Corporate benefits. **We Are Waiting for You!** The applicant consents to and authorizes the use of their personal data disclosed in their CV, in accordance with Personal Data Protection Law No. 29733, solely for recruitment purposes. In compliance with Law No. 29973, Regulation No. 107\-2015\-MIMP, and complementary regulations, applications from persons with disabilities—properly accredited and certified—are also accepted and evaluated according to the job description. Employment Type: Full-time Application Question(s): * In which district do you reside? * How many years of experience do you have in this position? * What is your salary expectation? Work Location: On-site employment