Commercial Administrative Assistant

Description

Job Summary: Brandista Academia is seeking a Commercial Administrative Assistant to manage customers, conduct commercial follow-ups, and close sales of AI-related courses and training programs. Key Responsibilities: 1. Manage and follow up with customers and prospects in CRM. 2. Close sales of courses and corporate training programs. 3. Coordinate administrative aspects of classes and services. Brandista Academia, an Artificial Intelligence training company based in Lima, is looking to hire a Commercial Administrative Assistant to manage customers, conduct commercial follow-ups, and close sales of our courses and corporate training programs. The base salary ranges from S/1,500 to S/2,000 depending on experience, plus commissions for closed sales and a 10% commission for closing private corporate services. The workday is 8 hours plus a 1-hour lunch break, with rotating schedules that may include some Saturdays or Sundays, and one weekday off to be coordinated. The employment modality is hybrid, primarily remote. **Job Responsibilities:** * Attend to and follow up with customers entering the CRM. * Close sales for interested customers of our courses, using pre-established templates and processes. * Respond to customer inquiries via WhatsApp, phone calls, and CRM. * Follow up with prospects until sales are finalized. * Organize customer and training documentation. * Coordinate administrative aspects of scheduled classes and contracted services. * Propose improvements to customer service and conversion processes. * Handle corporate opportunities and participate in closing services for businesses. * Register and update commercial information in Kommo CRM. Currently, we receive approximately 150 daily contacts in the CRM, managed through a pre-designed customer service system and standardized templates. The selected candidate will receive training from the company on Kommo CRM usage and AI tools applied to business operations. **Requirements:** * Minimum 1 year of experience in sales, customer service, or digital sales. * Experience in customer service and follow-up. * Experience using digital tools or CRM systems. * Strong written and verbal communication skills. * Ability to negotiate and close sales. * Organizational and follow-up capabilities. * Availability to work rotating shifts. **Preferred Qualifications:** * Experience in EdTech, academies, or educational institutions. * Experience in B2B or corporate sales. * Knowledge of Artificial Intelligence. * Experience with Kommo or other CRM systems. **Benefits:** * Base salary plus commissions for closed sales. * Training in Artificial Intelligence and CRM usage. * Hybrid work modality, primarily remote. * Career progression opportunities within the company. Salary: S/.1,500\.00 \- S/.2,000\.00 per month Work Location: Hybrid, in Lince, Lima