Description
Position Summary:
ZGROUP is seeking an IT Assistant to diagnose and resolve software and network issues, monitor servers, coordinate with vendors, and provide technical support.
Key Responsibilities:
1. Software and network problem diagnosis and resolution
2. Monitoring and support for virtualized servers (Windows/Ubuntu)
3. Assistance with digital resource tasks and technical support to users
At ZGROUP, we are looking for top talent to join us as an IT ASSISTANT.
Requirements:
Completed technical or university studies in: Computer Science, Industrial Engineering, Systems Engineering, or related fields
Excel proficiency: basic \- intermediate
Minimum experience in similar positions (preferred)
Willingness to work in Callao.
What challenges will you face?
Diagnose and resolve software and network problems.
Monitor and support virtualized servers on Windows / Ubuntu.
Coordinate with technology vendors when necessary.
Prepare, update, and analyze reports using Excel.
Track operational and technical requests.
Support tasks related to digital resources, configurations, validations, and information control.
Provide timely and efficient technical support to users of the monitoring IT platform.
Other duties inherent to the position, as assigned by your immediate supervisor.
Benefits:
Job stability
Immediate payroll enrollment
Market-competitive salary.
This is your opportunity to become part of a great family!
Workplace: On-site employment