OPERATIONS MANAGER - EL OLIVAR

Description

Job Summary: We are seeking an Operations Manager to lead the operational strategy, manage P&L, develop teams, and optimize processes within a growing gastronomic group. Key Highlights: 1. Lead the operational strategy and growth of the gastronomic group 2. Responsible for P&L and team development 3. Process optimization and customer experience JOIN THE EL OLIVAR GRILL FAMILY! **El Olivar Grill** is a gastronomic company dedicated to delivering a high-quality experience to our customers, offering rotisserie chicken, grilled dishes, and various gastronomic products. We are expanding and seeking committed, responsible individuals with a service-oriented mindset to further strengthen our team. We are currently looking for an **OPERATIONS MANAGER** to join our team. \- **RESPONSIBILITIES** * Design and execute the group’s operational strategy aligned with the growth and profitability objectives defined by General Management. * Be responsible for the P\&L of all locations: sales, margins, operating costs, and EBITDA per business unit. * Lead, develop, and evaluate the team of administrators and operational supervisors, building succession pipelines and development plans. * Define, monitor, and act upon key operational KPIs (sales, Food Cost, productivity, customer satisfaction, staff turnover). * Lead strategic relationships with key suppliers and high-impact cost negotiations. * Ensure compliance with corporate standards for quality, service, hygiene, and food safety. * Redesign and implement processes, policies, and procedures to enhance operational efficiency and customer experience across all locations. * Present performance analyses, diagnostics, and business-impact improvement proposals to General Management. * Lead expansion projects: evaluation of new locations, openings, and launch of new formats or outlets. * Coordinate and align execution across Operations, HR, Finance, Marketing, and Logistics, serving as the primary operational liaison to General Management. * Anticipate operational and business risks and lead contingency planning and continuous improvement initiatives. * Promote organizational culture and service standards across all locations. \- **REQUIREMENTS** * Degree in Business Administration, Industrial Engineering, Accounting, or related fields. Postgraduate studies or an MBA are desirable. * Minimum 5 years of experience leading multi-location operations in restaurants, retail, or fast-moving consumer goods, with at least 2 years in management positions. * Proven experience managing budgets and profitability targets. * Experience leading large teams and hierarchical structures (administrators, supervisors). * Solid knowledge of Food Cost, inventory management, shrinkage, procurement, and gastronomic operations. * Knowledge of Business Process Management (BPM) and food safety. * Experience participating in expansion or new outlet opening projects (desirable). * Advanced Excel skills and proficiency with POS/inventory systems; ability to analyze data for decision-making. * Leadership, negotiation, and strategic business vision skills. * Availability for flexible hours, weekends, holidays, and travel between locations. \- **WE OFFER** * Competitive salary commensurate with position and experience. * Meals. * Formal employment registration per company policy. * Opportunities for growth and professional development. * Pleasant work environment. **APPLY NOW:** Send your CV via WhatsApp to **908 891 417**. **Join El Olivar Grill and grow with us!** Salary: Starting from S/.1\.00 per month Workplace: On-site employment