TECHNICAL SUPPORT - KONECTA CALLAO

S/1,400/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: OUTECK is seeking a Technical Support / Service Desk professional to handle and track incidents, provide user support, and perform basic network and equipment diagnostics. Key Highlights: 1. Experience or knowledge of ticketing tools 2. Remote and on-site user support 3. Hardware, software, and user management support **– Technical Support / Service Desk** **OUTECK**, a company providing services to **Konecta**, is seeking a **Technical Support / Service Desk** professional. **Requirements:** * Experience or knowledge of **ticketing** tools (Remedy, GLPI, ServiceNow, Jira). * Proficiency in **Windows, Office 365, and Outlook**. * Basic networking knowledge: **TCP/IP, DNS, DHCP, VPN, Wi\-Fi**. * Basic connectivity commands: **ping, tracert, ipconfig, nslookup**. * Support for **hardware, software, and user management**. **Responsibilities:** * Handling and tracking of **incidents and tickets**. * **Remote and on-site** user support. * Basic network and equipment diagnostics. * Escalation of incidents and documentation of solutions. **Conditions:** * **Salary:** S/ 1,400 * **MYPE payroll registration** * **Rotating shifts Monday to Saturday, 9 AM to 6 PM** * **On-site work** Employment type: Full-time Salary: S/.1,400\.00 per month Work location: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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