Operations Supervisor (Insurance Sales)

Description

Job Summary: A leading Contact Center company is seeking an Operations Supervisor for an Insurance Sales campaign, focused on supervising and managing teams to achieve targets. Key Responsibilities: 1. Supervise and manage the sales team to achieve targets. 2. Prepare and analyze management reports (sales, rankings, absenteeism). 3. Reinforce sales techniques and team motivation. JOIN COVISIAN AND GROW WITH US! Operations Supervisor – Insurance Sales (Call Center) A prominent Contact Center company is currently seeking an Operations Supervisor for an Insurance Sales campaign. Work Modality: On-site Required Availability: Monday to Friday | 9:00 a.m. – 6:00 p.m. Location: Lima City Center Main Responsibilities: Supervise and monitor the sales team to ensure target achievement. Assign daily database and manage the assigned team. Prepare and analyze management reports (sales, rankings, absenteeism, hires and terminations). Provide operational support and resolve incidents. Reinforce sales techniques and team motivation. Participate in meetings with clients and management. Requirements: Minimum 1 year of experience as a Call Center Supervisor, Coordinator, or Team Leader (Insurance). Knowledge of KPIs. Intermediate Excel skills. Availability for 100% on-site work at the Lima City Center. -Requirements- Minimum Education: Secondary Education Years of Experience Keywords: resident, supervisor, assistant manager, operations, operations, cambaceo, sales, insurance, insurer, insurance