Job Summary: We are seeking a responsible, proactive individual with strong customer service skills to support daily customer interactions and operations at a pawnshop. Key Highlights: 1. Multifunctional role involving customer service and operational tasks 2. Promotes teamwork and excellent customer service 3. Opportunity to join a stable and experienced business **EXYVAL Investments**, a pawnshop located at Av. Antúnez de Mayolo 1545, Los Olivos, is looking to hire a responsible, proactive individual with strong customer service skills to support daily customer interactions and operations. Main Responsibilities * Serve customers in person, via WhatsApp, and through other channels who are interested in secured loans and auctioned items. * Provide clear and courteous information regarding payments, due dates, loan renewals, and service terms. * Assist with receiving, delivering, organizing, and storing pledged items. * Assist with moving and loading televisions, appliances, and other items entering or leaving the premises. * Perform basic cleaning and preparation of received items or those designated for display and auction. * Maintain orderly work areas and assist with necessary operational tasks to ensure smooth store functioning. * Record and organize customer, loan, payment, and item information. * Support product listings and respond to inquiries on Facebook Marketplace, WhatsApp Business, and other digital channels. * Follow priorities and instructions assigned by the **store manager**, who organizes and supervises daily activities. We are looking for someone who * Has experience in customer service, sales, cashier duties, collections, or similar roles. * Is respectful, responsible, punctual, and organized. * Communicates effectively and demonstrates patience when serving customers—even those who are upset or filing complaints. * Is willing to perform both customer service and operational tasks. * Can move and load appliances and other items typical of a pawnshop. * Can follow instructions and prioritize tasks as directed by the supervisor. * Has basic computer and Microsoft Office skills. * Preferably has experience with Facebook Marketplace, WhatsApp Business, or product listings. * Lives in Los Olivos or nearby districts such as Comas, San Martín de Porres, or Independencia. Working Hours Monday to Friday: 10:00 a.m. to 7:00 p.m. Saturday: 10:00 a.m. to 5:00 p.m. Compensation **S/1,300 monthly + performance bonus (S/100 to S/500)** On-site work in Los Olivos. We seek an individual eager to join a stable, experienced business with several years of operation—valuing teamwork, excellent customer service, and responsibility. Salary: S/.1,400.00 – S/.1,800.00 per month Application Questions: * This position combines customer service with operational tasks. For example, you may need to move appliances, organize the warehouse, clean and prepare an item for delivery or sale. These tasks are integral to the role. Do you have any difficulty or objection to performing them? * What would you do if a customer arrives upset because their item was auctioned due to non-payment? * At Exyval, we receive laptops, televisions, appliances, and other equipment. If an unfamiliar item arrives and you need to quickly learn its features to serve the customer properly, what would you do? * Imagine you incorrectly recorded a payment or provided incorrect information to a customer—and you realize it later. What would you do? * At certain times during the day, there may be few customers and your main tasks may already be completed. What would you do during that time? Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
