English-Speaking Teleoperators – Medical Reporting / 4 Hours / Remote (Read Details)

Description

Job Summary: Reports laboratory results, performs case follow-up, and supports administrative tasks in a setting involving continuous communication with healthcare entities. Key Highlights: 1. Active communication with healthcare entities and reporting of results 2. Comprehensive case tracking and closure 3. Dynamic tasks assigned by the supervisor Responsibilities: Verbal reporting via telephone calls to the USA regarding laboratory results Reporting and sending results (via fax or email) to the relevant healthcare entities Tracking, reporting, and closing each case Other responsibilities assigned by the supervisor according to departmental competencies Requirements: Experience in Call Center roles within the Healthcare – Clinical Laboratory sector (preferred) Intermediate/Advanced English language proficiency (mandatory) Intermediate-level proficiency in Microsoft Office (mandatory) Conditions: Own laptop/PC from 8th generation or newer, running Windows 11 (mandatory) Internet connection with minimum speed of 50 Mbps (mandatory) Headset with microphone (mandatory) In-person training during daytime hours (mandatory) Service Provision Contract Benefits: Schedule: Monday to Sunday Rest day: To be mutually agreed upon Training payment issued after ONE MONTH OF WORK (mandatory) 4 hours per day (24 hours weekly) – S/. 675.00 monthly (afternoon shift) – S/. 775.00 monthly (overnight shift) Available Shifts: 13:00–17:00 14:00–18:00 15:00–19:00 16:00–20:00 23:00–03:00 01:00–05:00 Language: You must be able to conduct a conversation in English (mandatory). -Requirements- Minimum Education: Secondary School Years of experience Languages: English Age: Between 18 and 30 years old Knowledge: Communication, Honesty, Conflict Resolution, Reporting, Microsoft Office, Reporting, Tracking, Work Capacity, Initiative, Management Responsibility Keywords: home, remote, remote, telework, home