Requirements * Students in their final semesters or recent graduates of Systems Engineering, Computer Science, Information Technology, or related fields. * Basic knowledge of installation and configuration of peripheral devices (printers, keyboards, mice, etc.). * Basic technical support knowledge in hardware and software. * Basic proficiency with Windows operating systems. * Basic knowledge of networks, connectivity, and the internet. * Basic proficiency with office productivity tools (Word, Excel, Outlook, or others). * Desired: interest in learning and developing within the technical support field. Functions * Provide basic technical support to users for hardware, software, and connectivity issues. * Address first-level technical incidents, following established procedures and escalating complex cases to responsible personnel. * Assist in the basic installation and configuration of computer equipment and peripherals. * Perform initial technical failure diagnostics under supervision. * Assist in preventive and corrective maintenance of computing equipment. * Collaborate in the installation, relocation, and distribution of technological equipment. * Record incidents, configurations, and performed support activities. * Assist in the basic configuration of printers, access controls, and local networks. * Collaborate in supervising the proper functioning of the local network. * Assist in basic data backup tasks. * Comply with and support dissemination of information security policies. * Promptly report technological security risks or incidents. * Assist in protecting and ensuring appropriate use of assigned equipment and access credentials. * Collaborate in IT department technology projects. * Perform other job-related functions as assigned by the immediate supervisor. Competencies and Skills * Basic problem-solving ability. * Clear and effective communication with users and team members. * Teamwork and willingness to learn. * Organization and time management. * Stress tolerance and service-oriented attitude. * Proactivity, responsibility, and commitment. Benefits * Financial subsidy * Continuous learning and training in technical support. * Opportunities for professional development and work experience. * FOLA insurance Job Type: Part-time Salary: S/.500.00 - S/.550.00 per month Expected Hours: 30 per week Work Location: On-site employment