Description
Job Summary:
We are seeking a Collections Officer to manage the client portfolio, conduct field visits, offer payment alternatives, and follow up on collections.
Key Highlights:
1. Dynamic role involving portfolio management and field visits
2. Opportunity for growth in the financial sector
3. Excellent work environment and continuous training
At **Total Servicios Financieros**, we focus on comprehensively meeting the needs of our small and medium-sized enterprise clients, supporting their growth in an agile, close, and efficient manner.
We are currently searching for top talent to join our \#TOTALfamilia as a **COLLECTIONS OFFICER** at our office in **Trujillo**. If you are passionate about challenges and seek growth in the financial sector, this is your opportunity! Apply with us and become part of one of the best companies to work for in Peru, according to \#GPTW.
**Requirements:**
* Technician, graduate, or bachelor’s degree in Accounting, Administration and Finance, Economics, or Industrial Engineering.
* Minimum 2 years of experience in collections and/or revenue collection at financial institutions through field visits (mandatory).
* Advanced proficiency in MS Office.
* Mandatory experience with financial products: leasing.
* Availability to work Monday to Friday, from 9:00 AM to 6:00 PM.
* Work modality: On-site (office and field)
**Main Responsibilities:**
* Manage collections for the assigned client portfolio, complemented by a field visit plan to achieve established targets.
* Review current accounts receivable information and prepare corresponding settlements.
* Define the daily collection plan based on registered due dates.
* Offer clients payment alternatives to resolve outstanding debt with the company, such as restructuring or refinancing.
* Issue various letters, payment notice notifications, and corresponding receipts to clients.
* Address client inquiries regarding products and services related to collections.
* Monitor collections for both current and delinquent portfolios and prepare reports on collection activities performed.
* Perform other duties delegated by the Collections Manager, inherent to the position.
**Competencies:**
* Proactivity
* Customer orientation
* Effective communication
* Ability to work under pressure
* Teamwork
**Benefits:**
* Fixed market-competitive salary \+ commissions \+ annual performance bonus
* Food allowances
* Full payroll registration from the first day of employment.
* All statutory benefits (health insurance, CTS, bonuses, profit-sharing)
* Continuous training.
* Excellent work environment.
* 75% covered EPS health insurance
* Oncology care plan
* Growth opportunities
* Birthday leave day
Salary: S/.2,000\.00 per month
Workplace: Regular travel