**COMMUNITY MANAGER – PRINTING COMPANY** **Job Objective** Manage and strengthen the printing company’s digital presence on social media and digital platforms to **promote printing services**, acquire new customers, retain existing ones, and enhance the company’s corporate image. **Academic Qualifications** * Technical or university degree in: * Marketing * Communications * Advertising * Graphic Design * Related fields **Functions and Responsibilities** * Manage the printing company’s social media accounts (Facebook, Instagram, WhatsApp Business, TikTok, LinkedIn). * Create and schedule graphic and audiovisual content related to: * Printing services (offset, digital, large-format prints, finishing options, etc.). * Promotions, offers, and commercial campaigns. * Production processes and completed projects. * Respond promptly and courteously to customer messages, comments, and inquiries. * Coordinate with the production department to stay updated on services, timelines, and promotions. * Design basic graphic assets (posts, stories, digital flyers). * Develop a monthly content calendar. * Monitor metrics: reach, engagement, follower growth, and conversions. * Support updating the digital catalog and portfolio of completed work. **Knowledge Requirements** * Proficiency in managing corporate social media. * Basic graphic design skills (Canva, Illustrator, Photoshop – preferred). * Commercial and advertising copywriting. * Basic photography and video production for social media. * General knowledge of printing services (preferred). * Digital advertising (Meta Ads, WhatsApp Business). **Experience** * Minimum **6 months to 1 year** as a Community Manager or in a similar role. * Experience in service-based companies, printing businesses, or B2B enterprises (preferred). **Competencies** * Creativity and innovation. * Strong written communication skills. * Customer orientation. * Organization and planning. * Teamwork. * Proactivity. * Responsibility and punctuality. **Performance Indicators (KPIs)** * Follower growth. * Engagement level (likes, comments, messages). * Number of inquiries and customers acquired via social media. * Adherence to the content calendar. * Advertising campaign reach. Employment type: Full-time Salary: S/.1,700.00 – S/.1,800.00 per month Work location: On-site employment