Job Summary: We are seeking an On-Site Technical Support Technician to maintain and manage hardware and software, resolve incidents, and ensure equipment functionality. Key Highlights: 1. Comprehensive on-site support for PCs, peripherals, and software. 2. Hardware inventory management and report generation. 3. An environment that values innovation, respect, and commitment. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds connected across 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss this opportunity! On\-Site Technical Support! Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** * Full support for all PCs and peripherals (pin pads \- ticket printers \- etc). * On-site resolution of hardware and software incidents. * Support for incidents related to base software. * Preparation, installation, configuration, and replacement of computing equipment. * Equipment cloning and user data backup. * Equipment customization and data restoration. * Preparation of equipment for delivery to vendors and end users. * First-line support for printers. * Maintaining up-to-date hardware inventory records. * Preparation of management reports and summaries as required. * Transporting and relocating equipment between client sites (including driving a company-assigned vehicle). * Manual registration and tracking of equipment movements \- shipping documents. **Requirements and Qualifications** * Bachelor’s degree or technical diploma in Computer Science, Informatics, or related fields. * Advanced knowledge of Windows operating systems. * Minimum one (1\) year of experience as an on-site technical support technician. * Advanced hardware diagnostics (PCs, laptops, printers, peripherals). * Installation and configuration of operating systems and institutional software. * Intermediate proficiency with office tools (Office Suite, Hardware and Software). * Advanced knowledge of cloning tools. * Basic knowledge of data and VoIP networks. * Experience supporting audiovisual equipment (projectors, displays, audio systems, controllers). * Ability to coordinate with vendors. * Soft skills including empathy, strong communication, and courteous user interaction. **Additional Information** Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow — together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come build a better future — together!
María García
Indeed · HR
María García
Indeed · HR
