RESPONSIBILITIES: \- Provide telephone support to users regarding base software, office software, and applications. \- Maintain operational support service during the agreed hours for incidents reported by users of systems included within the scope of the service. \- Handle application incidents from the Help Desk. \- Continuously track pending tickets and ensure they are properly resolved. BENEFITS: \- Fixed salary of s/1200 \+ s/100 \+ s/70 in bonuses \- Full payroll benefits from the first day. \- Corporate agreements. \- Career advancement opportunities. Schedules: FULL TIME: 9 AM to 4 PM / 10 AM to 5 PM / 11 AM to 6 PM EVENING SHIFT: 11 AM to 8 PM / 12 PM to 9 PM Position type: Full-time Salary: S/.1,200\.00 \- S/.1,600\.00 per month Application questions: * Please provide your contact / WhatsApp * DNI Work location: On-site position