Responsibilities: * Receive and make calls to our customers to address and respond to their requests. * Send information via email and WhatsApp. * Maintain constant communication with our customers to assess the proper functioning of their service. * Retain customers and resolve their issues. Benefits: * Fixed salary. * Bonus based on performance indicators. * Bonus for top rankings. * Mobility bonus. * Paid training. * Excellent productivity incentives. Requirements: * Minimum 6 months of experience. * Availability to work onsite in Miraflores (Lima). * Valid national ID (DNI). * Highly proactive individual with a strong service-oriented vocation. * Schedule: Monday to Friday, 10:30 a.m. to 7:30 p.m.; Saturdays, 9:00 a.m. to 1:00 p.m. Employment type: Full-time Salary: S/.1,300.00 – S/.1,600.00 per month Work location: Onsite employment