Business Development Manager

Description

Summary: Drive sales, manage accounts, and develop new business in freight forwarding, ensuring customer satisfaction and profitability. Highlights: 1. Opportunity to drive sales and profitability 2. Focus on strategic account management and business development 3. Engage in identifying new markets and customer leads Your Responsibilities: To drive sales through business development and sales force management, ensuring that current customers are getting the right services, identifying new markets and customer leads, and pitching prospective customers. Scope 1: Sales \& Profitability * Present, promote and sell offerings/services using solid arguments to existing and prospective customers * Offer quotes to customer that best guarantee business continuity and profitability * Responsible for creating sales goals to aid in achieving targets * Follow up with customers on delayed payments Scope 2: Account Management * Establish and maintain customer profiles, recording client\-specific needs, with the goal of growing the business * Act as the voice of the customer within GES, handling complaints, escalating them as needed, and following through with shipment from end\-to\-end * Follow up on daily operations to ensure optimal service delivery to customers. * Strengthen relationships to obtain referrals within the larger internal and external network of the customer such as other business units, customers, and other suppliers Scope 3: Business Development * Identify and contact companies not currently doing business with GES to establish the relationship * Identify key people and build relationships with them * Nurture new sales leads to secure business * Identify key profitable industries and build a pipeline of potential clients Scope 4: Reporting * To maintain overall sales pipeline for self and team updated on a weekly basis * To report own and team sales results on a monthly basis including justifications for any shipments sold at lower margin The successful applicant to be considered for this position must meet the following: * BA in Business, preferably with fosuc on sales and marketing, MBA is a plus * Excellent knowledge of MS. Office (Excel, Word, ppt, and visio) * At least eight years of experience working in the freight forwarding industry with the last five years at least within the sales function * Demonstrable strategic thinking abilities, Solid analytical, critical thinking, detail\-orientation, and communication skills * Excellent command of English, any other language is a plus