Customer Service Agent

Description

Summary: Join a dynamic and inclusive workplace assisting customers with professionalism and empathy, resolving inquiries, and documenting interactions accurately. Highlights: 1. Assist customers by phone, chat, or email with professionalism and empathy 2. Resolve inquiries and provide solutions using internal tools 3. Follow processes and document interactions accurately **Launch Your Career with Concentrix Peru!** ============================================ Looking for your next big opportunity? At Concentrix Peru, we offer a dynamic and inclusive workplace where your skills, energy, and ideas are welcomed. Join a global team committed to customer excellence and professional development. Position: Retentions Representative * Assist customers by phone, chat, or email with professionalism and empathy. * Resolve inquiries and provide solutions using internal tools and resources. * Follow processes and document interactions accurately. Benefits ✅ Competitive base salary ✅ Paid training ✅ Full legal benefits ✅ Career growth opportunities ✅ Inclusive and supportive culture Requirements High school diploma Clear communication in English (and Spanish if bilingual) Basic computer knowledge Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Peru!