Operations and Process Coordinator

Description

Job Summary: We are seeking a professional to manage workflow, client communication, meeting organization, deadline tracking, and system optimization within a creative agency. Key Highlights: 1. Workflow Management and Client Communication 2. Ultra-Advanced Organization and Team Leadership 3. Problem Solving and Project Management **What will be your main responsibilities?** * **Workflow Management:** Supervise and coordinate task communication and delivery across the agency’s various creative departments (Strategy, Content, Design, and Video). * **Client Contact and Service:** Serve as the direct communication channel and first point of contact for partner brands, ensuring they feel heard, supported, and that information flows clearly and without noise. * **Meeting Organization:** Schedule, book, and coordinate follow-up sessions with current clients, as well as prospecting/sales video calls with potential new agency clients. * **Deadline Tracking:** Strictly monitor adherence to timelines and delivery schedules to ensure client projects are delivered on time. * **System Optimization:** Structure, organize, and keep up-to-date our work dashboards in Notion or Drive, always aiming to simplify internal processes. * **Team Management (Onboarding):** Coordinate the onboarding of new talent into the agency, managing access permissions, orientation, and cloud-based project backups. **What profile are we looking for?** * **Ultra-Advanced Organization:** Ability to handle multiple tasks simultaneously with impeccable attention to detail. * **Leadership and Communication:** Excellent assertive communication skills to lead and align the creative team with the agency’s goals. * **Problem Solving:** Proactive, solution-oriented attitude and composure when working under pressure and tight deadlines. **What will strengthen your application?** * Prior experience managing operations or workflows in digital marketing agencies, production houses, or startups. * Advanced proficiency in Notion and project management tools. * Familiarity with automation tools such as Make (Integromat) or Zapier to connect workflows. **Position Details:** * **Work Mode:** 100% Remote. * **Schedule:** Full\-Time. Salary: S/.1,500\.00 \- S/.2,000\.00 per month Work Location: Remote employment