Description
Job Summary:
We are seeking an organized, responsible, and proactive individual with excellent customer service skills to perform administrative and support functions in a collaborative environment.
Key Highlights:
1. Collaborative work environment focused on quality of service
2. Opportunities for learning and professional development
3. Customer service in the healthcare or psychological services sector
What We Are Looking For:
An organized, responsible individual with excellent customer service skills. If you are friendly, empathetic, proactive, and discreet, this opportunity is for you!
Requirements:
* Experience in customer service (preferably in healthcare or psychological services)
* Proficiency with computer tools (Office suite, email, management systems)
* Strong verbal and written communication skills
* Ability to work under pressure while maintaining a professional attitude
* Responsibility and teamwork orientation
Main Responsibilities:
* Respond to messages via WhatsApp (information requests, inquiries, and complaints)
* Schedule patient appointments according to specialist availability
* Follow up on pending payments
* Record payments across various platforms
* Promote current center offers
* Other related administrative tasks
We Offer:
* A collaborative work environment focused on quality of service
Opportunities for learning and professional development
Work Location: On-site employment