**SM Hotel & Business Av Universitaria 848, San Miguel.** **We are currently seeking personnel for the RECEPTION area to join our team!** **Responsibilities:** * Perform check-in and check-out procedures in accordance with established policies and procedures. * Attend to guest requests. * Handle, resolve, and record guest complaints and feedback in the incident report. * Promote sales of products, early check-in, and late check-out. * Support the reception team in carrying out its functions, ensuring adherence to established standards. * Effectively receive and hand over shifts, communicating relevant information and incidents that occurred. * Manage the reception petty cash fund (e.g., currency exchange, reconciliation). * Issue invoices and send receipts. * Monitor inactive accounts, the Incident Logbook, and the Complaints Book. * Ensure the reception area is adequately stocked with necessary materials for daily operations. * Assist in cleaning and organizing the work area, maintaining appropriate appearance and compliance with hygiene standards. * Provide support to other departments as required, based on operational needs and prior coordination with the supervisor. * Collaborate with other departments as needed, coordinating with the team to ensure service continuity. **Competencies and Benefits:** * Availability to work full-time in San Miguel. * Timely payments. * Monthly rotating schedules. * Sales incentives. * Positive work environment. * One day off per week. **Experience:** * Receptionist: 1 year (preferred) * Technical or Bachelor’s degree in Hotel Administration, Hospitality and Tourism, Commercial Aviation, or related fields. **Send your CV to: 941 994 747** **Immediate availability** Job type: Full-time, Permanent, Internship Work location: On-site employment