Description
Job Summary:
We are seeking an Incident Manager with experience in case tracking, complaint handling, or administrative management in logistics or transportation.
Key Highlights:
1. Comprehensive management of operational incidents and case analysis
2. Effective tracking and closure of incidents within established timeframes
3. Identification of responsible parties and documentation of evidence
**INCIDENT MANAGER**
**Lima**
If you have experience in case tracking, complaint handling, or administrative management in logistics or transportation sectors, this opportunity is for you!
Requirements:
✔ Technical graduate in **Administration, Logistics, or related fields**
✔ **1 year of experience** in incident handling, complaint resolution, or order tracking
✔ Intermediate-level proficiency in **Excel, Word, and PowerPoint**
✔ Strong communication skills, service orientation, and analytical ability
Main Responsibilities:
* Register and manage incidents arising during operational processes.
* Analyze reported cases and apply the appropriate procedures.
* Identify responsible parties and document case evidence.
* Track and close incidents within established timeframes.
* Report metrics and outcomes to the relevant department.
Benefits:
**Full payroll registration**
Schedule:
Monday to Friday **8:00 a.m. – 6:00 p.m.**
Saturdays **9:00 a.m. – 12:00 p.m.**
Position Type: Full-time, Permanent
Salary: S/.1,300\.00 \- S/.1,350\.00 per month
Work Location: On-site employment
Full-time
Onsite
San Isidro,Lima Province
