Description
Job Summary:
We are seeking a professional to monitor transportation units, manage customer and fleet inquiries, report route incidents, and perform scheduling closures.
Key Highlights:
1. Monitoring and tracking of transportation units for efficient deliveries
2. Continuous attention and support to customers and assigned fleet
3. Real-time reporting of route incidents and scheduling closure
**RESPONSIBILITIES:**
* Monitor and track transportation units to ensure efficient and timely deliveries
* Provide prompt and continuous responses to customer inquiries
* Offer support and guidance regarding questions and concerns from the assigned fleet
* Report route problems and incidents in real time
* Perform scheduling closure and settlement, sharing the final status of daily deliveries
* Support operations
* Other duties as assigned by management
**REQUIREMENTS:**
* Intermediate or advanced Excel skills
* Knowledge of operational processes
* 1–2 years of work experience as a Back Office or Customer Service representative
Salary: Starting from S/.600\.00 per month
Application Question(s):
* Do you have prior experience as a Back Office or Customer Service representative?
* What is your salary expectation?
* What is your availability to start working?
* Please provide an updated contact number:
Work Location: On-site employment