EB2B Analyst

Description

Job Summary: Provide analytical and operational support for the management of digital platforms, contributing to the adoption of digital capabilities and the achievement of business objectives. Key Highlights: 1. Analytical and operational support for digital platforms 2. Monitoring of performance and BEES adoption indicators 3. Participation in commercial analytics projects **Position Summary:** EB2B Analyst**Location:** Lima \- Peru**Type:** Full-time**Reports to:** Route to Market \& Commercial Excellence Manager **Purpose of the Position:**Provide analytical and operational support for the management of digital platforms by tracking key indicators and monitoring digital initiatives, thereby contributing to the adoption of digital capabilities and the achievement of business objectives **A Day in the Life of...** * Monitor BEES performance and adoption indicators, identifying deviations and improvement opportunities * Prepare reports, dashboards, and analyses to provide visibility into the evolution of digital and commercial KPIs in TELUS or digital tools * Monitor the execution of initiatives, deployments, and pilots of digital capabilities, acting as the liaison with the IT PMO for digital project management and coordination * Log, monitor, and escalate platform operational incidents according to defined processes, generating tickets * Consolidate and analyze distributor and user data to identify gaps in data quality (master data) * Provide support to internal users and distributors regarding queries related to digital tools and processes. * Maintain up-to-date BEES Force \- Customer databases, control dashboards, and operational documentation Generate data-driven alerts and recommendations to improve digital and commercial execution * **What Will Make You Successful:** * Bachelor's degree in Industrial Engineering, Business Administration, or related fields. * 1+ years of experience in commercial areas or Route to Market (RTM). * Knowledge of sales force processes and digital tool adoption. * Experience participating in commercial analytics, control dashboard, or business intelligence projects. **Competencies:*** Proactivity * Effective communication * Teamwork * Cooperation