Junior Architect / After-Sales Assistant

Description

Job Summary: We are seeking a professional to manage and monitor requirements, record and update information, prepare reports, and coordinate various customer service and after-sales activities. Key Responsibilities: 1. End-to-end requirement management and customer service 2. Coordination of inspections and commitment follow-up 3. Administrative support and report preparation * Graduate or Bachelor's degree in Architecture * Minimum 1 year of experience in customer service, after-sales, administrative management, or similar roles (Mandatory). * Preferred experience in the real estate or construction sector. * Intermediate-level proficiency in Microsoft Excel. * Proficiency in Microsoft Office. * CRM experience preferred (Sperant or others). **Responsibilities** * Manage and monitor requirements received via email, phone calls, and other customer service channels. * Record and update information in CRM, Excel, and control tools. * Maintain up-to-date databases and departmental documentation. * Prepare tracking reports and performance indicators. * Coordinate inspections, deliveries, and observation documentation. * Follow up on commitments with customers, suppliers, and internal departments. * Support issuance and filing of minutes, letters, and other departmental documents. * Flag critical cases, deadlines, or non-compliances. **Working Conditions** * Work modality: On-site. * Working hours: Monday to Saturday * Workplace: San Isidro * RXH * Market-competitive remuneration. Salary: Up to S/.1,800\.00 per month Application Questions: * Do you have at least 1 year of experience in customer service, after-sales, or related administrative functions? * Do you have experience working in real estate companies, construction firms, or related sectors? * What is your level of proficiency in Excel? \* Do you have experience using CRM systems (Sperant, Salesforce, HubSpot, or others)? * Please state your salary expectation. Workplace: On-site employment