Description
Job Summary:
CHG Elevators is seeking a young woman for Customer Service, responsible for client communication, incident reporting, and administrative support.
Key Highlights:
1. Comprehensive customer service through various communication channels
2. Coordination of services and follow-up on customer requests
3. Assistance in organizing operational documents
At **CHG Elevators**, a company dedicated to elevator installation, maintenance, and modernization, we are currently seeking a **y**oung woman for Customer Service.
***Requirements:***
Student, graduate, or bachelor's degree holder in:
* Business Administration
* Marketing
* Communications
Soft Skills
* Strong verbal and written communication skills
* Empathy
* Patience
* Conflict resolution ability
* Service-oriented attitude
* Ability to work under pressure
Presentation and Attitude
* Professional appearance
* Punctuality
* Responsibility
* Orderliness and organization
***Main Responsibilities:***
* Answer customer calls, messages, and emails.
* Report emergencies, malfunctions, or failures reported by customers and coordinate response with the Operations Manager.
* Inform customers about service status.
* Send quotation and maintenance reports to customers.
* Assist in organizing operational documents
Work Location: On-site employment