Hotel Receptionist

Description

Job Summary: We are seeking reception staff to handle check-in/out, attend to guest requests, resolve complaints, promote sales, and support the team. Key Highlights: 1. Excellent work environment 2. Timely payments 3. Sales incentive SM Hotel & Bussines Av. Universitaria 848, San Miguel. We are currently recruiting reception staff to join our team! Responsibilities: * Perform check-in and check-out following established policies and procedures. * Actively attend to guest requests. * Handle, resolve, and record guest complaints and feedback in the incident report. * Promote sales of front desk products, early check-in, and late check-out. * Support the reception team in carrying out their duties while ensuring compliance with established standards. * Effectively hand over shifts, communicating daily information and incidents. * Manage the front desk petty cash fund (currency exchange, balancing, etc.). * Issue invoices and send receipts. * Follow up on inactive accounts, Occurrence Register, and Complaints Book. * Ensure the front desk is adequately stocked with necessary materials for daily operations. Competencies and Benefits: * Availability to work full-time in San Miguel during 8-hour shifts. * Timely payments. * Monthly rotating schedules. * Sales incentive. * Occupancy bonus (target-based). * Excellent work environment. * One day off per week. Requirements: * One year of experience (not mandatory). * Student or graduate in Tourism and Hospitality, Commercial Aviation, or related fields. Send your updated CV to: \+51 941 994 747 Immediate availability Job Type: Full-time, Permanent, Internship Work Location: On-site employment Work Location: On-site employment