Administrative After-Sales Intern

Description

Job Summary: Auto Summit is seeking an Administrative After-Sales Intern to develop expertise in analysis, management, and service processes within the automotive sector. Key Highlights: 1. Development in analysis and management of automotive service processes. 2. Preparation of management reports and customer satisfaction analysis. 3. Opportunity to identify improvements in customer service and support. At Auto Summit, an automotive-sector company, we are currently seeking an **Administrative After-Sales Intern**. If you are interested in developing your knowledge in analysis, management, and service processes within the automotive sector, this opportunity is for you. ***RESPONSIBILITIES:*** * Monitor Ford and multi-brand standards. * Conduct internal sales and after-sales surveys. * Follow up on Ford brand surveys. * Submit daily vehicle pass reports. * Prepare management reports and analyze customer satisfaction results, identifying improvement opportunities in customer service and support processes. ***REQUIREMENTS:*** * Bachelor’s degree or Technical Diploma in Industrial Engineering, Business Administration, or related fields. * Experience with performance indicators (KPIs), customer satisfaction analysis, database management, advanced Excel, Power BI, MS Office, and automotive industry knowledge. * Minimum 1 year of experience in after-sales or customer service departments. Salary: Up to S/.1,500\.00 per month Work Location: On-site employment